ARC Cancer Support Centres' Privacy Notice

Effective Date: 18/02/2025

ARC Cancer Support Centres (“ARC”) is committed to safeguarding your privacy. This privacy notice explains how we collect, use, and protect your personal data. It applies to information collected through our websites, www.arccancersupport.ie, and other interactions with us. For offline interactions, please refer to our separate privacy policies. 

Who We Are and How to Contact Us 

ARC Cancer Support Centres is a registered charity in Ireland (Charity No: CHY 10857, Registered Charity Number: 20028428).

Our registered office is located at: 

65 Eccles Street, Dublin 7, D07 TD35, Ireland. 

For any privacy-related questions or concerns, contact us via: 

  • Email: dataprotection@arccancersupport.ie 
  • Phone: +353 1 215 0250 
  • Post: Data Protection Coordinator, ARC Cancer Support Centres, at the above address.
You may also contact the Irish Data Protection Commission at 21 Fitzwilliam Square South, Dublin 2, Ireland, Tel: +353 761 104 80 

 

What Personal Data We Collect 

We may collect the following categories of personal data: 

Category 

Type of Data 

Clients 

Name, address, contact details, date of birth, gender, medical data (e.g., diagnosis, treatment history), in case of emergency contact details. 

Fundraising Participants 

Name, address, contact details, payment information, event registration and attendance details. 

Volunteers 

Name, address, contact details, skills/qualifications, availability, in case of emergency contact details, Garda Vetting information. 

Donors 

Name, address, contact details, donation history, payment information. 

Website Visitors 

IP address, browser type, website usage data, contact details submitted through forms or newsletter subscriptions. 

Special category data, such as medical history, will only be collected with your explicit consent. 

How We Use Your Personal Data 

Your personal data will be used for the following purposes: 

Purpose 

Legal Basis 

Providing cancer support services 

Explicit consent 

Processing donations and online orders 

Performance of a contract 

Conducting fundraising campaigns 

Explicit consent 

Volunteer management, including vetting 

Compliance with legal obligations 

Statistical analysis and service improvement 

Legitimate interests 

Communication about events or services 

Explicit consent 

Compliance with legal obligations 

Compliance with legal obligations 

Sharing of Your Personal Data 

We may share your personal data with: 

  • Your Representatives: Any party you’ve authorised, such as next of kin. 
  • Our Representatives: Employees, volunteers, therapists, and trusted service providers. 
  • Third Parties: Event organisers, payment processors, and anonymised data recipients (e.g., Irish Cancer Society). 

We will never sell or trade your data. Limited data may be shared for legitimate purposes, such as event planning or statistical analysis. 

International Data Transfers 

In the event that data is transferred outside the EEA, we will ensure that appropriate mechanisms are in place, such as standard contractual clauses, adequacy decisions, or other legally approved measures to protect your data. 

How We Protect Your Data 

We use technical and organisational measures to safeguard your personal data, including: 

  • Secure Socket Layer (SSL) encryption for online transactions. 
  • Limited access to personal data by authorised personnel only. 
  • Secure data storage solutions. 

Cookies and Tracking Technologies 

Our website uses cookies to: 

  • Track site traffic and interactions. 
  • Enhance user experience. 

For further information please see our Cookie-Policy  

Your Rights Under Data Protection Laws 

As a data subject, you have the following rights: 

Right 

Description 

Access 

Request a copy of your personal data. 

Rectification 

Correct inaccurate or incomplete data. 

Erasure 

Request deletion of your data, subject to legal obligations. 

Restriction 

Limit processing of your data in certain circumstances. 

Data Portability 

Receive your data in a machine-readable format. 

Objection 

Object to processing based on legitimate interests or for direct marketing. 

Automated Decision-Making 

Right not to be subject to decisions made solely by automated processes. 

To exercise these rights, contact dataprotection@arccancersupport.ie. Requests will be processed within 30 days unless an extension is justified. 

Retention of Personal Data 

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Notice, and to comply with our legal, regulatory, tax, accounting, or reporting obligations. 

Changes to This Privacy Notice 

We may update this policy to reflect changes in the law or our practices. Please review it periodically. Your continued use of our website constitutes acceptance of the updated terms. 

For further details, please contact us at dataprotection@arccancersupport.ie or call +353 1 215 0250. 

 

Subject Access Request

Under GDPR , anyone whose personal data ARC holds, can submit a Data Subject Access Request (SAR). If you would like to submit and SAR request please email dataprotection@arccancersupport.ie.